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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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vadim vinokur

May 7, 2025

5  out of  5
rating by vadim vinokur
"Alex thank you taking the time out of your day and providing me with all the valuable information!"
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OG Mudbone

April 28, 2025

5  out of  5
rating by OG Mudbone
"My man Alex is the GOAT"
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Leslie Wallace

April 25, 2025

5  out of  5
rating by Leslie Wallace
"Everyone in the office is very nice and helpful. When I was looking for a life insurance policy Alex took time to explain the different life policies they offer and was patient when answering all my questions."
We responded:
"Thank you Leslie! "
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Alec Zelaya

April 24, 2025

5  out of  5
rating by Alec Zelaya
"I have only had great experiences with this team! Every question I had asked has been answered! They know their stuff and it's a pleasure to work with this office."
We responded:
"Thank you Alec! "
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Steven Ring

April 24, 2025

5  out of  5
rating by Steven Ring
"I rarely leave reviews, but I had such a great experience at this State Farm office that I felt like I should. Chase was the one who helped me out, and he was awesome—super down to earth, knowledgeable, and didn’t try to upsell me on a bunch of stuff I didn’t need. I came in mainly to talk about coverage options for my motorcycle, and he walked me through everything clearly, answered all my questions, and helped me lock in a solid policy that actually fits my needs. You can tell he genuinely cares about making sure people are protected. Highly recommend stopping in if you want to deal with someone who knows their stuff and treats you like a person, not a number."
We responded:
"Thank you Steven! "
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Alex B

April 23, 2025

5  out of  5
rating by Alex B
"Ive had an amazing experience with this team! Making changes and getting in contact with someone has never been easier and I highly recommend them!"
We responded:
"Thank you Alex! "
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Qazi Mairaj

January 9, 2025

5  out of  5
rating by Qazi Mairaj
"I'd highly recommend the services offered by Alex Ottney at State Farm Insurance. He and his team are very cooperative, highly professional and super nice. 10/10 for their services!"
We responded:
"Thank you Qazi! It’s been a pleasure working with you!"
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Tyler P

October 11, 2024

5  out of  5
rating by Tyler P
"Alex is great! My insurance has never been easier. And affordable to!"
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Halley Kristan

September 27, 2024

5  out of  5
rating by Halley Kristan
"Alex and his team are simply the best. I highly recommend working with this insurance company!"
We responded:
"Thank you! We appreciate you! "
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cory youdontneed2know

May 21, 2024

5  out of  5
rating by cory youdontneed2know
"Alex and his team have far out preformed any others agent I’ve ever had. I also sent my mother to him and had exceeded her expectations as well. Thank you a faculty for the amazing service."
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Katy Jobe

April 12, 2024

5  out of  5
rating by Katy Jobe
"I highly recommend Alex and his team! Not only are they knowledgeable and friendly, but they actually care about helping their customers. When I was in a pinch, they came to my rescue and provided me with quotes and set up my policies all in the same day. I've never experienced this kind of dedication from an insurance agency before. I'm incredibly happy to be doing business with Alex as I know I'm in good hands."
We responded:
"Thank you Katy! We appreciate you! "
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Fardowsa Warsame

April 1, 2024

1  out of  5
rating by Fardowsa Warsame
"My experience here at statefarm has been nothing but headache really. First of all to begin with the insurance the bill never goes down which is ridiculous due to me and my husband driving record and when I call to find out that I have been with statefarm for over the past 5 years all I’m answered with is you should be happy and so basically shut up and don’t do nothing about it. I think the guy name was Chase that I was speaking to he was very unprofessional, rude, and I can’t even fathom how he has a job here at all. He told me that he would like quote us for home insurance and my answer was if I’m paying this much for automobile then I can’t imagine how much it would be included with the home auto. I basically declined and I called couple of weeks after to see why my insurance is so high and then he was the one that answered. He said that there’s nothing he can do about it and I should be happy with what I got and it’s not even about the price at all but the tone in which he used when addressing me. I asked to speak to Alex and he said that he’s out of the office so he will schedule a call back with him after coming back from his vacation. So as I’m waiting to get a callback I don’t hear anything so I called to see what was going on and the agent named Daryl said there was no scheduled callback with Alex and Chase scheduled me with someone else deliberately. I’m not getting free insurance over here and we pay our hard earned money to pay for our vehicles so I feel like you should have a bit of respect for the customers. Everytime I ask for Alex which was the agent I typically deal with all I’m hearing is he’s out office or he’s not available to speak to which is really frustrating. I’m glad to take my business somewhere it’s valued and I would advise customers to be aware if you want to deal with this hassle."
We responded:
"Thank you for your review. We’re so sorry for your frustration. We strive to provide the best possible customer service. Please contact our office at 614-754-9855 so that we can resolve this issue. Thank you! "
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Madelyn Baer

February 26, 2024

5  out of  5
rating by Madelyn Baer
"I highly recommend Alex and his team - they have been super quick to respond & friendly, knowledgeable, and helpful! I use the mobile number they have to text them any questions and that has been awesome!! I have a renters policy & auto - both were much cheaper than anywhere else!"
We responded:
"Thanks so much Madelyn! We appreciate you! "
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Alex Ou

January 17, 2024

5  out of  5
rating by Alex Ou
"Very helpful place, good partner"
We responded:
"Thanks Alex. We appreciate all that you do! "
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Alaina Cherup

December 15, 2023

5  out of  5
rating by Alaina Cherup
"Time and time again, Alex has proven to be incredibly helpful, informative, supportive, and kind to me over the last 3 or so years that he has been my home, car and life insurance agent. "Phenomenal" may not be quite the right word to use describe an insurance agent, but If anyone deserved this title, it's him. He always is willing to go the extra 5,280 feet for his clients and it shows. Thanks Alex."
We responded:
"Thank you so much for your kind works Alaina! We love working with you and helping to protect you and your family! "
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Lesa Robinson Rogan

December 5, 2023

5  out of  5
rating by Lesa Robinson Rogan
"I love my state farm team Alex and the rest of the team the keep me inform give them a call they will get you together on a plan you can afford"
We responded:
"Thank you Lesa! We appreciate you! "
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Cory Miller

November 18, 2023

5  out of  5
rating by Cory Miller
"Alex Ottney & Staff are the best of breed! I use them for all types of insurance and have had nothing but a smooth enjoyable experience! Each step of the way. It’s great to know in time of need, you have someone you can trust like Alex & his team."
We responded:
"Thank you Cory! We appreciate you and our partnership with Edward Warren Jewelers! "
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Rachel Buske

October 27, 2023

5  out of  5
rating by Rachel Buske
"Darryl and Chase were both wonderful to work with. We got a quote in minutes and all our questions were answered thoroughly and promptly. Alex invited us into the office so we could meet the team, which was nice as well. Highly recommend."
We responded:
"Thank you Rachel! It was great to meet you! "
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John Davis

October 26, 2023

5  out of  5
rating by John Davis
"Saved me a bunch of $$$ and super efficient. Thanks!"
We responded:
"Thank you John! We appreciate your business and look forward to working with you. "
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D Hirad

September 19, 2023

5  out of  5
rating by D Hirad
"Darryl Was great, he made process very simple and answered all my questions and saved me on my new policy."
We responded:
"Thank you! "
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Cee

May 5, 2023

5  out of  5
rating by Cee
"I’ve been with the agency for years! Since I got my first car, up until buying my first home. Darryl has been amazing in assisting me with everything and helping me understand what I am getting. They are there to help people. That’s how you know they are a good company to work for!"
We responded:
"Thank you! We appreciate your business so much and look forward to continuing to work with you and your family. "
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Danny Gardiner

May 5, 2023

5  out of  5
rating by Danny Gardiner
"Alex always puts the customer first and has built a great team that provides great service. I highly recommend this office!"
We responded:
"Thanks Danny, We appreciate you! "
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Ava Crawford

February 28, 2023

5  out of  5
rating by Ava Crawford
"Kriztian was amazing! With all of the worries of being a first-time homeowner, it’s nice to meet people along the process who want to make the experience enjoyable. Thanks for all of your help!"
We responded:
"Thank you Ava! We sincerely appreciate your business. "
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Aaron Culp

February 20, 2023

5  out of  5
rating by Aaron Culp
"Alex was foooking awesome! I was a little worried when USAA turned me away for auto insurance because I’m buying a van to convert to travel and live in. I saw a YouTube video saying State Farm can help and Alex set me up in less than 10 minutes! Literally no joke. Great job !!!"
We responded:
"Thanks Aaron! We appreciate your business and are so glad we could help. Looking forward to working with you in the future. "
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Shayna McGary

January 7, 2023

5  out of  5
rating by Shayna McGary
"Darryl was so easy to work with, very responsive and helped save us money on auto and renters insurance."
We responded:
"Thank you Shayna! We appreciate your business."