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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cory youdontneed2know

May 21, 2024

5  out of  5 rating by cory youdontneed2know
"Alex and his team have far out preformed any others agent I’ve ever had. I also sent my mother to him and had exceeded her expectations as well. Thank you a faculty for the amazing service."
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Katy Jobe

April 12, 2024

5  out of  5 rating by Katy Jobe
"I highly recommend Alex and his team! Not only are they knowledgeable and friendly, but they actually care about helping their customers. When I was in a pinch, they came to my rescue and provided me with quotes and set up my policies all in the same day. I've never experienced this kind of dedication from an insurance agency before. I'm incredibly happy to be doing business with Alex as I know I'm in good hands."
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Fardowsa Warsame

April 1, 2024

1  out of  5 rating by Fardowsa Warsame
"My experience here at statefarm has been nothing but headache really. First of all to begin with the insurance the bill never goes down which is ridiculous due to me and my husband driving record and when I call to find out that I have been with statefarm for over the past 5 years all I’m answered with is you should be happy and so basically shut up and don’t do nothing about it. I think the guy name was Chase that I was speaking to he was very unprofessional, rude, and I can’t even fathom how he has a job here at all. He told me that he would like quote us for home insurance and my answer was if I’m paying this much for automobile then I can’t imagine how much it would be included with the home auto. I basically declined and I called couple of weeks after to see why my insurance is so high and then he was the one that answered. He said that there’s nothing he can do about it and I should be happy with what I got and it’s not even about the price at all but the tone in which he used when addressing me. I asked to speak to Alex and he said that he’s out of the office so he will schedule a call back with him after coming back from his vacation. So as I’m waiting to get a callback I don’t hear anything so I called to see what was going on and the agent named Daryl said there was no scheduled callback with Alex and Chase scheduled me with someone else deliberately. I’m not getting free insurance over here and we pay our hard earned money to pay for our vehicles so I feel like you should have a bit of respect for the customers. Everytime I ask for Alex which was the agent I typically deal with all I’m hearing is he’s out office or he’s not available to speak to which is really frustrating. I’m glad to take my business somewhere it’s valued and I would advise customers to be aware if you want to deal with this hassle."
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Madelyn Baer

February 26, 2024

5  out of  5 rating by Madelyn Baer
"I highly recommend Alex and his team - they have been super quick to respond & friendly, knowledgeable, and helpful! I use the mobile number they have to text them any questions and that has been awesome!! I have a renters policy & auto - both were much cheaper than anywhere else!"
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Alex Ou

January 17, 2024

5  out of  5 rating by Alex Ou
"Very helpful place, good partner"
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Alaina Cherup

December 15, 2023

5  out of  5 rating by Alaina Cherup
"Time and time again, Alex has proven to be incredibly helpful, informative, supportive, and kind to me over the last 3 or so years that he has been my home, car and life insurance agent. "Phenomenal" may not be quite the right word to use describe an insurance agent, but If anyone deserved this title, it's him. He always is willing to go the extra 5,280 feet for his clients and it shows. Thanks Alex."
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Lesa Robinson Rogan

December 5, 2023

5  out of  5 rating by Lesa Robinson Rogan
"I love my state farm team Alex and the rest of the team the keep me inform give them a call they will get you together on a plan you can afford"
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Cory Miller

November 18, 2023

5  out of  5 rating by Cory Miller
"Alex Ottney & Staff are the best of breed! I use them for all types of insurance and have had nothing but a smooth enjoyable experience! Each step of the way. It’s great to know in time of need, you have someone you can trust like Alex & his team."
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Rachel Buske

October 27, 2023

5  out of  5 rating by Rachel Buske
"Darryl and Chase were both wonderful to work with. We got a quote in minutes and all our questions were answered thoroughly and promptly. Alex invited us into the office so we could meet the team, which was nice as well. Highly recommend."
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John Davis

October 26, 2023

5  out of  5 rating by John Davis
"Saved me a bunch of $$$ and super efficient. Thanks!"
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September 19, 2023

5  out of  5 rating by D H
"Darryl Was great, he made process very simple and answered all my questions and saved me on my new policy."
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May 5, 2023

5  out of  5 rating by Cee
"I’ve been with the agency for years! Since I got my first car, up until buying my first home. Darryl has been amazing in assisting me with everything and helping me understand what I am getting. They are there to help people. That’s how you know they are a good company to work for!"
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Danny Gardiner

May 5, 2023

5  out of  5 rating by Danny Gardiner
"Alex always puts the customer first and has built a great team that provides great service. I highly recommend this office!"
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Ava Crawford

February 28, 2023

5  out of  5 rating by Ava Crawford
"Kriztian was amazing! With all of the worries of being a first-time homeowner, it’s nice to meet people along the process who want to make the experience enjoyable. Thanks for all of your help!"
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Aaron Culp

February 20, 2023

5  out of  5 rating by Aaron Culp
"Alex was foooking awesome! I was a little worried when USAA turned me away for auto insurance because I’m buying a van to convert to travel and live in. I saw a YouTube video saying State Farm can help and Alex set me up in less than 10 minutes! Literally no joke. Great job !!!"
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Shayna McGary

January 7, 2023

5  out of  5 rating by Shayna McGary
"Darryl was so easy to work with, very responsive and helped save us money on auto and renters insurance."
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Kenton MacDowell

April 21, 2022

5  out of  5 rating by Kenton MacDowell
"I moved in from out of state with multiple vehicles titled in multiple states and Alex and his office made getting everything sorted for my vehicles no sweat. Rates, as usual for State Farm, were great."
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Santiago V. Casanova

March 5, 2022

5  out of  5 rating by Santiago V. Casanova
"Alex and his team have an extremely professional and talented operation where you can expect your insurance matters to be handled with tact and a familiar friendliness. Most importantly, they’ll show up and have your back when it comes to claims, giving you total peace of mind."
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Hannah McCullough

March 3, 2022

5  out of  5 rating by Hannah McCullough
"I am a new client and Alex has been lovely keeping me updated and telling me my options. I like how he kindly suggests plans but it doesn’t feel like he is trying to sell me anything. If he is not available his employees are more than willing to help me as best they can. Truly great service and I never feel forgotten."
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Carla Fountaine

January 26, 2022

5  out of  5 rating by Carla Fountaine
"Alex and his team have always been extremely helpful to any question or concern that I have. I greatly appreciate them!"
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Michael Villarama

January 25, 2022

5  out of  5 rating by Michael Villarama
"Alex was very communicative and helped me with everything I needed help with! Great customer service!"
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Qazi Mairaj

January 24, 2022

5  out of  5 rating by Qazi Mairaj
"I'd highly recommend the services offered by Alex Ottney at State Farm Insurance. He and his team are very cooperative, highly professional and super nice. 10/10 for their services!"
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Heidi Smith

January 7, 2022

5  out of  5 rating by Heidi Smith
"Alex is a true professional and really works for his customers getting the best coverage to fit their needs and budget. I highly recommend him to everyone!"
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Melissa Carlson

September 8, 2021

5  out of  5 rating by Melissa Carlson
"They have been so easy to work with and are very responsive."
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Charles Brumfield

July 20, 2021

5  out of  5 rating by Charles Brumfield
"Well pleased, great service!"