State Farm® Insurance Agent Alex Ottney
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tyler P
October 11, 2024
"Alex is great! My insurance has never been easier. And affordable to!"
Halley Kristan
September 27, 2024
"Alex and his team are simply the best. I highly recommend working with this insurance company!"
"Thank you! We appreciate you! "
cory youdontneed2know
May 21, 2024
"Alex and his team have far out preformed any others agent I’ve ever had. I also sent my mother to him and had exceeded her expectations as well. Thank you a faculty for the amazing service."
Katy Jobe
April 12, 2024
"I highly recommend Alex and his team! Not only are they knowledgeable and friendly, but they actually care about helping their customers. When I was in a pinch, they came to my rescue and provided me with quotes and set up my policies all in the same day. I've never experienced this kind of dedication from an insurance agency before. I'm incredibly happy to be doing business with Alex as I know I'm in good hands."
"Thank you Katy! We appreciate you! "
Fardowsa Warsame
April 1, 2024
"My experience here at statefarm has been nothing but headache really. First of all to begin with the insurance the bill never goes down which is ridiculous due to me and my husband driving record and when I call to find out that I have been with statefarm for over the past 5 years all I’m answered with is you should be happy and so basically shut up and don’t do nothing about it. I think the guy name was Chase that I was speaking to he was very unprofessional, rude, and I can’t even fathom how he has a job here at all. He told me that he would like quote us for home insurance and my answer was if I’m paying this much for automobile then I can’t imagine how much it would be included with the home auto. I basically declined and I called couple of weeks after to see why my insurance is so high and then he was the one that answered. He said that there’s nothing he can do about it and I should be happy with what I got and it’s not even about the price at all but the tone in which he used when addressing me. I asked to speak to Alex and he said that he’s out of the office so he will schedule a call back with him after coming back from his vacation. So as I’m waiting to get a callback I don’t hear anything so I called to see what was going on and the agent named Daryl said there was no scheduled callback with Alex and Chase scheduled me with someone else deliberately. I’m not getting free insurance over here and we pay our hard earned money to pay for our vehicles so I feel like you should have a bit of respect for the customers. Everytime I ask for Alex which was the agent I typically deal with all I’m hearing is he’s out office or he’s not available to speak to which is really frustrating. I’m glad to take my business somewhere it’s valued and I would advise customers to be aware if you want to deal with this hassle."
"Thank you for your review. We’re so sorry for your frustration. We strive to provide the best possible customer service. Please contact our office at 614-754-9855 so that we can resolve this issue. Thank you! "
Madelyn Baer
February 26, 2024
"I highly recommend Alex and his team - they have been super quick to respond & friendly, knowledgeable, and helpful! I use the mobile number they have to text them any questions and that has been awesome!! I have a renters policy & auto - both were much cheaper than anywhere else!"
"Thanks so much Madelyn! We appreciate you! "
Alex Ou
January 17, 2024
"Very helpful place, good partner"
"Thanks Alex. We appreciate all that you do! "
Alaina Cherup
December 15, 2023
"Time and time again, Alex has proven to be incredibly helpful, informative, supportive, and kind to me over the last 3 or so years that he has been my home, car and life insurance agent. "Phenomenal" may not be quite the right word to use describe an insurance agent, but If anyone deserved this title, it's him. He always is willing to go the extra 5,280 feet for his clients and it shows. Thanks Alex."
"Thank you so much for your kind works Alaina! We love working with you and helping to protect you and your family! "
Lesa Robinson Rogan
December 5, 2023
"I love my state farm team Alex and the rest of the team the keep me inform give them a call they will get you together on a plan you can afford"
"Thank you Lesa! We appreciate you! "
Cory Miller
November 18, 2023
"Alex Ottney & Staff are the best of breed! I use them for all types of insurance and have had nothing but a smooth enjoyable experience! Each step of the way. It’s great to know in time of need, you have someone you can trust like Alex & his team."
"Thank you Cory! We appreciate you and our partnership with Edward Warren Jewelers! "
Rachel Buske
October 27, 2023
"Darryl and Chase were both wonderful to work with. We got a quote in minutes and all our questions were answered thoroughly and promptly. Alex invited us into the office so we could meet the team, which was nice as well. Highly recommend."
"Thank you Rachel! It was great to meet you! "
John Davis
October 26, 2023
"Saved me a bunch of $$$ and super efficient. Thanks!"
"Thank you John! We appreciate your business and look forward to working with you. "
D Hirad
September 19, 2023
"Darryl Was great, he made process very simple and answered all my questions and saved me on my new policy."
"Thank you! "
Cee
May 5, 2023
"I’ve been with the agency for years! Since I got my first car, up until buying my first home. Darryl has been amazing in assisting me with everything and helping me understand what I am getting. They are there to help people. That’s how you know they are a good company to work for!"
"Thank you! We appreciate your business so much and look forward to continuing to work with you and your family. "
Danny Gardiner
May 5, 2023
"Alex always puts the customer first and has built a great team that provides great service. I highly recommend this office!"
"Thanks Danny, We appreciate you! "
Ava Crawford
February 28, 2023
"Kriztian was amazing! With all of the worries of being a first-time homeowner, it’s nice to meet people along the process who want to make the experience enjoyable. Thanks for all of your help!"
"Thank you Ava! We sincerely appreciate your business. "
Aaron Culp
February 20, 2023
"Alex was foooking awesome! I was a little worried when USAA turned me away for auto insurance because I’m buying a van to convert to travel and live in. I saw a YouTube video saying State Farm can help and Alex set me up in less than 10 minutes! Literally no joke. Great job !!!"
"Thanks Aaron! We appreciate your business and are so glad we could help. Looking forward to working with you in the future. "
Shayna McGary
January 7, 2023
"Darryl was so easy to work with, very responsive and helped save us money on auto and renters insurance."
"Thank you Shayna! We appreciate your business."
Kenton MacDowell
April 21, 2022
"I moved in from out of state with multiple vehicles titled in multiple states and Alex and his office made getting everything sorted for my vehicles no sweat. Rates, as usual for State Farm, were great."
"Thanks so much Kenton! Welcome to Columbus and we appreciate your business."
Santiago V. Casanova
March 5, 2022
"Alex and his team have an extremely professional and talented operation where you can expect your insurance matters to be handled with tact and a familiar friendliness. Most importantly, they’ll show up and have your back when it comes to claims, giving you total peace of mind."
"Thank you! We appreciate your review and your kind words. Helping customers like you makes our day."
Hannah McCullough
March 3, 2022
"I am a new client and Alex has been lovely keeping me updated and telling me my options. I like how he kindly suggests plans but it doesn’t feel like he is trying to sell me anything. If he is not available his employees are more than willing to help me as best they can. Truly great service and I never feel forgotten."
"Thanks so much Hannah! We truly appreciate having you as a customer!"
Carla Fountaine
January 26, 2022
"Alex and his team have always been extremely helpful to any question or concern that I have. I greatly appreciate them!"
"Thank you Carla! We sincerely enjoy working with you and your family and appreciate you putting your trust in us."
Michael Villarama
January 25, 2022
"Alex was very communicative and helped me with everything I needed help with! Great customer service!"
"Thanks Michael! We look forward to meeting you in the future!"
Qazi Mairaj
January 24, 2022
"I'd highly recommend the services offered by Alex Ottney at State Farm Insurance. He and his team are very cooperative, highly professional and super nice. 10/10 for their services!"
"Thank you Qazi! It’s been a pleasure working with you!"
Heidi Smith
January 7, 2022
"Alex is a true professional and really works for his customers getting the best coverage to fit their needs and budget. I highly recommend him to everyone!"
"Thank you so much Heidi! We love working with you and your family and appreciate your business."